Analytics

Google Analytics

Google Analytics is a web analytics service that helps organisations measure and understand how people interact with their websites and apps. By collecting data on user journeys, engagement and outcomes, it supports data-driven decision making across digital properties.

The latest generation, Google Analytics 4, uses an event-based data model and data streams to capture interactions across websites and apps. This approach enables more holistic measurement and cross-platform insights, helping you connect user activity from multiple devices in a single view.

It is designed for marketing teams, product managers, data analysts and other organisations seeking reliable data to evaluate campaigns, optimise user experiences and improve digital performance.

What is Google Analytics?

Google Analytics is a cloud-based analytics platform that collects and reports on user interactions across websites and apps. It operates on an event-based model, where interactions are recorded as events, allowing you to measure a wide range of actions beyond simple page views. Data can be captured from websites and mobile apps via data streams, providing a unified view of user activity.

Core measurements are presented in reports and analyses that help you understand how users discover your site, how they behave during their session and which activities lead to conversions. The platform supports custom definitions, audiences and configurable reporting to suit different business needs.

Key Features and Capabilities

  • Event-based data model for cross-platform measurement across websites and apps
  • Data streams to collect data from web and app sources
  • Enhanced Measurement to automatically collect events such as page views, scrolls, outbound clicks, site search, video engagement and file downloads
  • Real-time reporting and insights to monitor current activity on your properties
  • Explorations for ad hoc analysis, including free-form, funnel and path analysis
  • Audiences and conversions to support marketing and measurement goals
  • BigQuery export for advanced analysis and data science workflows
  • Integrations with Google Ads for campaign measurement and optimisation
  • Looker Studio (formerly Data Studio) integration for reporting and dashboards
  • Privacy controls and data retention settings to manage how data is stored and used

How Google Analytics Is Typically Used

In practice, Google Analytics is used to quantify and understand user engagement across digital properties. Typical workflows include setting up data streams for your website and, if applicable, mobile apps, then enabling Enhanced Measurement to automatically capture common interactions without extra event tagging.

Marketers use Google Analytics to assess campaign performance by comparing traffic sources, landing pages and conversion events. Product teams and analysts examine user journeys to identify bottlenecks, optimise onboarding experiences and improve feature adoption. Organisations can create audiences to tailor messaging and measure the impact of targeted experiments.

Beyond standard reporting, organisations frequently combine Google Analytics data with other tools—such as Looker Studio for dashboards or BigQuery for deeper analysis—to gain customised insights and share them with stakeholders across teams.

Who Google Analytics Is Best Suited For

  • Marketing teams evaluating website or app performance and campaign impact
  • Product managers seeking insights into user behaviour and feature usage
  • Data analysts conducting cross-platform analytics and custom analyses
  • Small to large organisations with online properties needing scalable measurement
  • Agencies managing analytics for multiple clients and digital properties

Deployment, Access and Integrations

Google Analytics is a cloud-based service accessed primarily through its web interface. It supports data collection from both websites and apps via data streams, enabling unified measurement across platforms. You can view reports and perform analyses in the Google Analytics interface and extend reporting with external tools.

Key integrations include:

  • Google Ads for campaign measurement and optimisation
  • BigQuery export for advanced data analysis and data science workflows
  • Looker Studio (formerly Data Studio) for creating dashboards and visual reports

Access is provided through the Google Analytics web interface, with reporting and analysis capabilities designed to support various roles from marketers to analysts. The platform emphasises cross-platform measurement and privacy considerations as part of its data collection and reporting processes.

Summary

Google Analytics provides a structured, cross-platform approach to measuring user interactions across websites and apps. Its event-based data model, data streams, enhanced measurement capabilities and integrated reporting tools support a range of analysis needs—from campaign assessment to product usage and user paths. The platform's core strength lies in unifying data across web and app contexts, enabling practical analyses for marketers, product teams and data professionals, with reporting options that scale through BigQuery and Looker Studio integrations.

Example workflow

A GA4 threshold alert posts to Slack and logs to your tracker. No manual work.

Frequently asked questions

What is Google Analytics 4?

Google Analytics 4 is the current version of Google Analytics. It uses an event-based data model to measure user interactions across websites and apps and supports cross-platform reporting and analysis.

What is a data stream?

A data stream is a source of data in Google Analytics 4. You create streams for websites or apps to collect data into a single property, enabling cross-source analysis.

What is Enhanced Measurement?

Enhanced Measurement automatically collects certain interactions, such as page views, scrolls, outbound clicks, site search, video engagement and file downloads, without requiring additional tagging.

Can I export Google Analytics data to BigQuery?

Yes. Google Analytics 4 supports exporting data to BigQuery for advanced analysis and integration with data science workflows.

How do I link Google Analytics to Google Ads?

Google Analytics can be linked to Google Ads to measure campaign performance and optimise advertising efforts based on analytics data.

Is Google Analytics free?

Google Analytics offers core analytics features in a standard, free version suitable for many organisations. A paid option exists for additional capabilities in some contexts.

Does Google Analytics track data from websites and apps?

Yes. Google Analytics 4 is designed to measure interactions across both websites and mobile apps, using data streams to collect and unify this data.

What can Looker Studio be used for with Google Analytics?

Looker Studio can connect to Google Analytics data to create dashboards and visual reports, enabling shareable insights across teams and stakeholders.

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