Communication
Communication tools
we automate.
11 communication applications Swarm Labs connects into reliable, automated workflows. Open any one to see how it integrates.
Customers expect to hear from you on the channel they use, at the moment something changes: a booking confirmed, an order delayed, a payment due. Doing that by hand does not scale, and doing it with a blunt broadcast tool annoys people.
We build messaging on Twilio, the WhatsApp Business Platform, SMS, Gmail and Aircall that is triggered by real events in your systems and written back to the customer's record. Replies are routed to a person when they need one, and every message is logged so your team can see the whole conversation.
Communication integrations
Airtable and SendGrid Communication, Marketing, Tools
Airtable and Twilio Communication, Tools
Google Analytics, Microsoft SharePoint and Twilio Analytics, Collaboration, Communication, File Storage
Monday.com and SMS Communication, Project Management
SMS, Supabase and Claude AI LLM, Communication, Infrastructure
UPS, Coda, Gmail and Hootsuite Collaboration, Communication, Logistics, MarketingWhat we typically build
- Event-driven SMS and WhatsApp notifications for bookings, orders and payments
- Two-way messaging with replies routed to the right person or inbox
- Aircall calls logged, tagged and summarised against the customer record
- Gmail workflows that file, label and respond to routine email
Open any application above to see how it integrates, or tell us what you need connected.